Our Services
Three services.
One clear purpose.
Each service is structured around a different stage of a client's journey to finding their home in Malaysia. Choose the one that fits where you are right now.
Back to HomeOur Methodology
The process that underpins every engagement
Regardless of which service a client selects, Cendana's approach is shaped by the same set of principles: we listen carefully before we act, we present only what we have verified, and we remain present throughout the process rather than simply initiating it.
The three services below reflect where a client is in their decision-making. Some arrive knowing exactly what they want and where. Others need the time and guidance of an orientation before a shortlist makes sense. We have structured our offerings so that both types of client are well served.
Listen first
Every engagement begins with a proper conversation, not a form.
Verify before showing
Ownership and building quality confirmed before any viewing.
Read every lease
Plain-English summary of what you are signing and why it matters.
Stay in contact
One advisor, available throughout the tenancy — not just until signing.
Service 01
Personal Residence Discovery
RM 2,540
A patient introduction to the Malaysian residential rental market for clients who are still considering their options. We begin with a structured discovery conversation, then arrange a calm orientation tour of two or three districts that match the brief — typically KLCC and Mont Kiara for cosmopolitan ease, or Damansara Heights and Bukit Tunku for quieter, leafier streets. No specific residences are pushed during this stage; the goal is to help clients form a considered sense of where they would feel most at home. A written summary follows the tour with our honest observations and a small shortlist for further consideration.
What is included
- Structured discovery call (60–90 minutes)
- Orientation tours of 2–3 shortlisted districts
- Written post-tour summary with advisor commentary
- Curated shortlist of 3–5 residences for consideration
How it works
Discovery call. We learn about your work situation, lifestyle preferences, budget range, and expected timeline for moving.
District selection. Based on the conversation, we select 2–3 districts that make sense for you and arrange a walking tour at a pace that allows proper observation.
Written report. Within three business days of the tour, you receive a written summary with our honest commentary and a starting shortlist.
Best suited for
Clients who are arriving for the first time or who have not yet visited the neighbourhoods they are considering. Also appropriate for clients who want an independent perspective before engaging with listings.
Service 02
Residence Placement & Lease Coordination
RM 6,400
The complete coordination service for clients moving into Malaysia for a year or longer. After the right residence has been chosen, we manage the formal stages — owner verification, lease drafting and review, deposit and utility handover, inventory documentation, and the initial walkthrough on move-in day. We remain available as a single point of contact for any building-related correspondence throughout the tenancy. Lease renewals at term-end and handback at the conclusion of the stay are both included.
What is included
- Owner and title verification
- Lease drafting review with plain-English summary
- Deposit and utility handover coordination
- Inventory documentation on move-in day
- Ongoing tenancy correspondence support
- Lease renewal and handback coordination
How it works
Residence confirmed. You have identified a specific property or are ready to move from shortlist to selection.
Verification and lease review. We verify ownership, review the lease, and present a written summary of key terms and any clauses worth attention.
Handover and move-in. We coordinate deposit transfer, utility setup, inventory documentation, and attend the initial walkthrough with you.
Tenancy support. Your advisor remains contactable for building correspondence and is available to coordinate renewal or handback when the time comes.
Best suited for
Clients who have identified a residence or are close to doing so, and who want proper coordination of the formal stages rather than managing multiple parties independently.
Service 03
Signature Sky Residence Programme
RM 11,400
A discreet, relationship-led programme for clients seeking the upper tier of the Malaysian rental market — full-floor sky residences, duplex penthouses, and architecturally led waterfront residences. The programme includes private access to a curated list of properties not openly listed on portals, building dossiers covering security and resident profile, airport reception, and an introduction to vetted household staff and service providers. A dedicated coordinator remains available throughout your stay for the ongoing detail of life in a new country.
What is included
- Private access to off-market sky residences and penthouses
- Building dossiers: security, resident profile, management quality
- Airport reception on arrival day
- Introductions to vetted household staff and service providers
- Full lease coordination and review (as above)
- Dedicated coordinator available throughout the tenancy
How it works
Private consultation. An initial conversation to understand the brief — level, view, building profile, security requirements, and lifestyle considerations.
Curated shortlist. We present a selection of residences from our private inventory — each accompanied by its building dossier.
Arrival coordination. We meet you at the airport and oversee the move-in process from the first hour.
Settled living. Your coordinator remains reachable throughout the tenancy for anything requiring local knowledge, language support, or building management contact.
Best suited for
Senior executives, private clients, and families seeking the upper tier of the Kuala Lumpur rental market — particularly those relocating from international postings who value a seamless arrival experience.
Which is right for you?
Service comparison
| Feature | Discovery RM 2,540 |
Placement RM 6,400 |
Signature RM 11,400 |
|---|---|---|---|
| District orientation tours | – | ||
| Written advisory report | – | ||
| Owner verification | – | ||
| Lease review and summary | – | ||
| Move-in coordination | – | ||
| Lease renewal and handback | – | ||
| Off-market property access | – | – | |
| Building dossiers | – | – | |
| Airport reception & household staff introductions | – | – |
Across All Services
Standards that apply to every engagement
Client Confidentiality
Client details are never shared with owners or third parties without express consent.
Verified Listings Only
No unverified property is ever presented to a client, regardless of tier.
BOVAEAP Compliant
All advisory work conducted in accordance with Malaysian property legislation.
Single Advisor
The same person handles your brief from first conversation to settled tenancy.
Transparent Fees
Fixed advisory fees, clearly stated
One-time fee per engagement. No percentage of rent. No hidden additions.
Discovery
RM 2,540
Per engagement
- Discovery conversation
- District orientation tours
- Written advisory report
- Initial shortlist (3–5 residences)
Placement
RM 6,400
Per engagement
- Owner verification
- Lease review and summary
- Move-in coordination
- Ongoing tenancy support
- Lease renewal and handback
Signature
RM 11,400
Per engagement
- Off-market property access
- Building dossiers
- Airport reception
- Household staff introductions
- Full lease coordination
Not sure which to choose?
A brief conversation
will make it clear.
Tell us where you are in your planning and we will suggest the service that fits best — with no commitment on either side.
Get in Touch